Delete your account & data

This page explains how to request deletion of your Pados account and the personal data associated with it. It applies to both residents and shop owners.

How to request deletion

1. Email info@yonderai.ai from any email address, with the subject "Delete my Pados account".
2. In the email, include the phone number registered with your Pados account (the number you use to sign in). This lets us find and verify your account.
3. We will verify the request (for example, by confirming a one-time code sent to that number) and then delete your account.

Email us to delete my account

What is deleted

When your request is completed, we permanently delete the following personal data from the Pados app:

• Your login / authentication record (your phone number as held by Firebase Authentication)
• Your name
• Your delivery address within the society (tower and flat number)
• Your order history in the app
• Your khata (credit ledger) entries
• Your push-notification token
• For shop owners: your owner profile and the link between your number and your shop

What may be kept, and for how long

A limited amount of transaction data may be retained after your account is deleted, only where we or a shop are legally required to keep it:

Any such retained records are kept separately for compliance only and are not used to identify or contact you in the app after your account is deleted. Pados does not collect payment-card or bank details, so none are stored or retained.

Deleting some data without deleting your account

If you only want to correct or remove specific personal data (rather than delete your whole account), email us at the address above describing what you'd like changed, and we will help.

Contact